Behavioral Health Care Advocate - Field Based Suffolk County, NY
Company: UnitedHealth Group
Location: Elbridge
Posted on: February 7, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
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The overall purpose of the Licensed Behavioral Health Clinician /
Care Advocate is to improve the enrollee's ability to remain stable
in the community and out of the hospital. Care Advocates engage
people in the treatment process and assist them to access the
appropriate community services so they can pursue their treatment
goals in the community and avoid institutionalization. This
position is also designed to be a direct clinical liaison between
health plan staff and the clinical network. The program fosters a
collegial and mutually beneficial relationship between the
providers and payers of medical and behavioral health services.
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Location: -Syracuse, NY -- -80% -field-based -meeting with Medicaid
enrollees at hospitals, clinical facilities, community sites, and
in their homes. -20% is spent working remotely at home.
Schedule: -Monday - Friday, 8 am to 5 pm, no weekends, evenings, or
Holidays
Patient Population: -Adult Behavioral Health -
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If you are located in Syracuse, NY, you will have the flexibility
to work remotely*, as well as work in the office as you take on
some tough challenges.
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Primary Responsibilities: -
Identify and provide community service linkage -
Assist enrollees with aftercare appointments
Provide subsequent member follow-up as determined by individual
member needs
Work with enrollees to identify gaps in care or obstacles to care
and problem solve for successful connection to needed services
Review IP Census each day to determine which enrollees on the
census are re-admits within the last 12 months
Go to facility meetings with treatment team to develop a successful
aftercare plan
Manage the aftercare follow-up of identified high risk enrollees
(manage follow-up calls/outreach and documentation)
Meet with community providers/facilities as company liaison to
foster good rapport and relationships and to identify new
programs
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Benefits Include:
40-hour work week. No nights, weekends, holidays, or on call!
Competitive salaries
Comprehensive benefits package that includes Medical, Dental, Paid
Time Off, and 401K
CEU and license renewal fee reimbursement
Mileage reimbursement
Ability to support your local community and partner with area
resources
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. -Required
Qualifications: -
One of the following: -
Master's degree in a Behavioral Health related field
Doctorate-degreed Psychologist
Associate degree or greater in Nursing with 10+ years of Behavioral
Health experience
Active, unrestricted, independent license the State of New
York:
Licensed Mental Health Counselor (LMHC)
Licensed Marriage & Family Therapist (LMFT)
Licensed Clinical Social Worker (LCSW)
Licensed Psychologist (LP)
Registered Nurse (RN) with 10+ years of Behavioral Health
experience
2+ years of experience in a related mental health environment
Proficient computer skills and good working knowledge of Excel
spreadsheets
Access to install secure, high-speed internet and a -dedicated,
distraction-free workspace at home
Access to reliable transportation that will allow you to travel to
meet with members within an assigned territory every day
Reside in or near Syracuse, NY - -
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Preferred Qualifications: -
Medical/Behavioral setting experience (i.e., hospital, managed care
organization, or joint medical/behavioral outpatient practice)
Dual diagnosis experience with mental health and substance
abuse
Case Management experience
Field based experience
Experience working with low-income populations
Experience working with the aged, blind, or disabled
Experience working in community health
Working knowledge of city and state agencies and practices to
include APS, ACS, AOT, ACT, Health Home, Forensic and others -
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*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy -
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The salary range for this role is $59,500 to $116,600 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. - - - -
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Syracuse , Behavioral Health Care Advocate - Field Based Suffolk County, NY, Healthcare , Elbridge, New York
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